Travel and Expense
Is That an Unabridged Dictionary or Your Travel Policy?
Creating a slimmer, more modern guide to getting there.
There¡¯s a good chance you were instrumental in crafting your company¡¯s travel manual. There¡¯s an equally good chance you haven¡¯t read it cover to cover in quite some time.
Unfortunately, there¡¯s a 100% chance your travelers haven¡¯t read it all.
There¡¯s a reason for that: Travel policies are often long-winded enough to make most readers heavy-lidded. What are meant to be simple, helpful, instructional guides about the best way for Employee A to get to Point B, end up being some sort of magnum opus packed with every procedure, policy, restriction, and requirement a committee could ever come up with.
And if that¡¯s the case, how are employees supposed to pick their way through it, let alone follow the rules cleverly hidden inside? After all, they¡¯ve got jobs to do and job-related trips to plan.
But don¡¯t get me wrong: Pulling together a plethora of policies your company has been following for years, then trying to parse your way through the policies that sprung up out of the pandemic like cows in a tornado, is not easy. No wonder the rules book starts to read (and weigh) like an MBA-level economics textbook.
Modern travelers need a modern experience, and that begins with reimagined travel policies. Just imagine, for example, if there was a better balance between traveler well-being and the overall performance of your travel program. Or if all travel was purposeful travel. Of if you could get all your execs to see how a positive traveler experience (safe, simple, flexible, and personalized) equates to a successful business.
A recent SAP ºÚÁϹÙÍø travel policies webinar helps put it all into perspective. In less than 30 minutes, it shifts prevailing corporate policy from status-quo, rules-heavy travel manuscripts to simple guides that make it easy for travelers to do the right thing. Instead of leaning on regulations (they¡¯re in there, of course, this is a policy manual after all), they help travelers the way they want to be helped ¨C with intuitive tools and engaging communication that leads them to their best travel decisions.
And you know what? This doesn¡¯t just help the traveler, it helps the business. When policy moves away from DOs and DON¡¯Ts and instead becomes a living, breathing guide, travelers naturally gravitate toward using your booking tool, calling your agency, selecting your preferred suppliers, and so on.
Like you, modern travelers don¡¯t want to told what to do. They want to be heard, and they want to be helped.
When you do that, you can write a travel policy that¡¯s readable and relatable ¨C one that¡¯s not only easy to follow, it actually fits in your carry-on.
Watch the webinar, and take a few minutes to see how companies are approaching modern travel policy. You¡¯ll see that you don¡¯t have to wedge in every word in the world to get it to work.
